Please read the information given below before purchasing from The sicklecell.md website. If you have concerns about purchasing over the Internet please click on Credit Card Security information below..

• Customer Service Details
• Returns Policy
• Delivery Information
• Credit Card Security
• Terms and Conditions
  

Customer Services Details

If at anytime you have a query about purchasing from our site please e-mail enquiries@sicklecell.md or contact us via the details below.

Returns Policy

If, for whatever reason, you are not happy with your purchase(s) please return it to us within 14 days of receipt, in its original packaging, and we will exchange it for you or offer a full refund. Returned items should be addressed to Sicklecell.md at the postal address below. It is your right under the Distance Selling Regulations to cancel your order for items purchased on this web site for a full refund.

Delivery Information

Credit Card Security

The Sicklecell.md uses the Web Merchant / Paypal state of the art security tools and techniques, both proprietary and unique, to protect against credit card miss-use or anyone trying to intercept card information. All credit card details are authorised online and in real-time over secure encrypted lines. These encrypted lines use the latest, industry standard 128 Bit SSL security. You will need to sign up to Paypal before making purchase.

SSL stands for 'Secure Sockets Layer'. This is a technology that allows the encryption of sensitive information, (such as your credit card details, address or name) and ensures that it cannot be intercepted by anyone else. In other words the code you send is scrambled up to stop hackers viewing it.

If you still have concerns about buying online please visit Which Online, the UK consumers association site. http://www.which.com/shopping/guide.html. They outline just how safe it can be and suggest "Don't be put off using the Internet for your shopping by horror stories about card fraud. Online shopping is as safe as making any other purchase with a credit or debit card, although you still need to be careful."

Terms & Conditions

Our Terms and Conditions for purchases made via Sicklecell.md web site are set out below: Please read carefully before proceeding with any transaction.

1) All transactions must be completed for by an adult aged 18 years or over.

2) Delivery Charges and time of delivery to you are estimated and are subject to change. We will make every effort to dispatch your order within 7 days of receipt but delays are occasionally inevitable.

3) Goods are subject to availability. If we are unable to supply your order in full, a refund will be given for the items we are unable to deliver and that you have already paid for.

4) The price displayed on our web site is the price you pay at the time we receive your order.